Case Studies

Why we offer nothing less than a professional service

Anyone who has had the experience of having to claim on their buildings insurance knows how stressful it is. You may have come home to find a leak has brought down a ceiling or gone to work to find that someone has broken in and damaged the windows and doorframes. You need to get on with everyday life, looking after your family and running your business, so the thought of sorting out the insurance claim and repairs is daunting.

Spettro is a buildings insurance claims management company who can liaise with your insurer and complete the repairs at no extra cost to you as long as you are fully insured. It is a service that surprises people when they find it exists but for many it is a service that saves them a lot of worry. However, it is also a service that is now popular with the insurers as well as the insured.

As with all business, the insurance sector is now experiencing increased competitiveness and when insurance claims are processed the insurers want to make sure that the repairs relating to the claim are completed in the most cost effective way without compromising on the quality of the work. One of the ways they can do this is by using a company like Spettro who are experienced in property repairs and pride themselves on a professional approach.

Spettro’s Director Graham Calladine  explains why Spettro’s business is increasing despite these hard economic times, “ There are several reasons why we insist on a professional approach from our Spettro team and tradespeople. Firstly, we rely on our clients being happy with the completed work to their properties as we trade on our good name. The testimonials help to convince potential clients that we are a company to be trusted and a happy client is the best referral tool.

“Secondly, our experience and good name means that we are trusted by insurers so that they can whole-heartedly recommend us to complete repair work associated with insurance claims. Insurers want to be secure in the knowledge that we will complete a quality repair job at a competitive price as this will impress the insured and hopefully increase their loyalty to the insurance company when it comes to renewal time.”

One of the key elements to our professional approach is keeping up-to-date with advancements in technology. Our team is trained in the latest equipment to aid comprehensive investigations into property damage, for example, thermal imaging cameras in the detection of water leaks. The ability to give a thorough report on the damage gives insurers and the insured peace of mind that this will also bring about the most appropriate repair work. The insurer can be assured that the cost of work is accurate and the insured can be assured that their property will be repaired in a certain time-frame and to a high standard.

Spettro has been established since 1971 covering Derbyshire, Nottinghamshire and south Yorkshire. The company has a number of professional accreditations and affiliations including the Financial Small Buisness, the National Landlords Association, the British Damage Management Association, Trusted Trader.

Prepare your home for the great British winter!

Spettro are specialists when it comes to repairing homes and commercial properties when the weather does its worst but take their advice this Autumn and you’ll save yourself some cash this Winter.

Graham Calladine the director of Spettro say's  “Take action this weekend and you could save yourself a lot of hassle and money just by checking through the list below,” he explains.

  1. Ensure that all gutters and downpipes are cleared, are free of leaves and debris and that there are no blockages in any downpipes or hopper heads where rainwater discharges into.
  2. Check that your drains and gulleys are free-flowing and remove any vegetation or blockages to assist with the flow of water.
  3. Ensure that flat roofs are in good condition and that any tears, rips or other repairs are undertaken in order to prevent rainwater seeping through into the property.
  4. Ensure that any missing or broken roof tiles or slates are replaced and that courses are aligned to prevent rainwater ingressing through into the loft space.
  5. Ensure that all pipework is adequately lagged and protected to prevent freezing in exposed areas such as loft spaces or outbuildings.
  6. Ensure that all water tanks in the loft are adequately lagged and immersion heaters have sufficiently thick insulation jackets fitted.
  7. Ensure that your gas boiler has been serviced by a Corgi Registered heating engineer before winter commences.
  8. Ensure that your loft space is insulated to the recommended thickness (which is a minimum of 300mm) whilst ensuring that the fiberglass quilting insulation does not block the airflow to the roof eaves.  Check that no insulation is placed directly under the cold water storage tank, as this requires a certain amount of warm air to prevent freezing.
  9. Check radiators to ensure they are bled of any air blockages and that they are working at maximum capacity and any thermostatic valves fitted can be turned easily.
  10. If you are going away during the winter months, turn your thermostat down and leave your central heating system on so that if we get a bit of snow then your pipes won’t burst!

Remember, if your home or business does get damaged by extreme weather conditions then you can leave it to Spettro to get the repairs done by their trusted tradesmen. Spettro Limited will  mediate with all the major insurance companies, a service which is free of charge to the insured!

Building works to property front

"Some weeks have now passed since the completion of the works to the front of our property, and we wanted to thank you for the excellent service provided by both yourself and your team.

We were both extremely impressed, and more importantly reassured, by your professionalism, and the way in which you managed not just the rebuilding project itself, but also dealt with our insurers. This helped remove a lot of the stress and uncertainty from the situation, something that we were very grateful for."

 

Removal of Asbestos

“I contacted Spettro for advice on removal of asbestos from my Grandma's home. We were concerned that it might affect her health. After a visit from our local Spettro representative we discovered that there are many different types of asbestos and hers was not as dangerous as some can be. 

Spettro organised for its removal and now we feel much happier. We would recommend Spettro to anyone who had a similar issue as they quite simply know what they are talking about!”

 

Impact Damage from Drunk Driver

“Shortly after we moved into our new home a drunk driver crashed through the front wall of our house at 3am in the morning. His truck destroyed our wall and damaged our car which was parked on the other side of the wall.

We called Spettro who handled the situation and project managed the repairs since we were both very busy with our jobs. It worked out brilliantly, we now have the wall repaired (looks even better than before!) and have given Spettro’s phone number to all our friends in case of a similar emergency.”

 

Smoke Damaged Property

"Spettro helped us after a fire in our home left our property smoke damaged. Although we lost some family photos that can’t be replaced, our lives are now back to normal.

Spettro handled the entire process and dealt with our insurance company. We don’t know what we would have done with out you. Thank you Spettro for helping us get our lives back to normal."

 

Recovery After Flooding

"It was the most frightening experience of my life. I’m just so glad that I called Spettro who came out, assessed the damage to the property & organised the repairs. 

Things moved along much quicker than I expected and although the whole experience was horrendous, it was made much easier having someone that knew the process and dealt with the insurance company for me."